For various reasons beyond Air Transat's control, it is possible that flight departure times change without prior notice. Therefore, it is the passenger’s responsibility to check the time of departure, preferably 24 hours before the flight and prior to leaving for the airport. Flight times can also be verified on the Flight status section of this website. We also provide flight confirmation information over the phone for gateways in some countries. See the list of countries and numbers below.
International flights 24 hours prior to departure
Leaving from
Telephone
Accessible Information
Canada / U.S.
1-877-872-6728 or locally in the Montreal region (514) 636-3630
People who are hearing impaired can call 1-866-234-5136 (TTY) toll free within North America or (514) 906-5196 in the local Montreal area.
Our agents are available to assist you 7 days a week, 24 hours per day. Interactive voice recorder is also available at anytime in both official languages.
Austria
01-7007-22-233
24 hours + Interactive voice recorder
Belgium
03-239-0065
Monday to Friday, 9:00 to 17:30
France
00 800 80 65 38 15
01-49-88-18-98
24 hours - recorded message + Interactive voice recorder
Germany (Frankfurt and Munich)
069-6980-3942
Monday to Friday, 9:00 to 17:00, after office hours, call are transferred to an interactive voice recorder.
Germany (Hamburg)
040-5075-1432
Monday to Friday, 9:00 to 18:00
Ireland
00 800 AT EUROPE (00800 2838 7673)
24 hours
Italia
800 873 233
24 hours + Interactive voice recorder
Netherlands
020-6538644
24 hours + Interactive voice recorder
Portugal (Lisbon)
351 848 7741
24 hours
Portugal (Porto)
229 406 000
24 hours
Spain
900-977-609
24 hours + Interactive voice recorder
United Kingdom
00 800 AT EUROPE (00800 2838 7673)
24 hours - recorded message + Interactive voice recorder (English/French)
If you are flying with Thomas Cook Airliness, you can also visit the airport’s web site to obtain confirmation for your flight. All departures and arrivals in Montreal and Toronto may be confirmed by using the airport's telephone service or by visiting the airport’s web site.
