Flights and Packages

What you can bring

If you are travelling between Canada and the United Kingdom, please read this Important notice.

Please make sure to consult the Increased Security Measures implemented by North American and European authorities that override any Air Transat regulations.

Please see below, to find out what you can bring, baggage weight and dimensions, as well any applicable fees.

Type of baggage
Cost Size Weight Other info
CARRY-ON

Free

23 x 40 x 51 cm

ECONOMY CLASS

For flights going to and from the United States, Grenada and the UK (INCLUDING Dublin and Shannon in the Republic of Ireland): 5 kg (11 lb.)

All other destinations 10 kg (22 lb.)

CLUB CLASS
All destinations 15 kg (33 lb.)

Baggage exceeding either this weight or size must be checked.

Only one carry-on bag per person is allowed.

It is strongly recommended that medication, personal documents, valuables, electronic devices and jewellery are kept in carry-on baggage, since the carrier will not be held liable for any loss or damages to such items.

Lighters must be included in the clear re-sealable bag (due to their liquid content, these items fall under the rules of liquids, gels and aerosols) in order to pass the security screening checkpoint (after which time the lighter must be removed from the bag and carried on your person). Lighters cannot be placed in checked baggage on any flight, for safety reasons. Matches must always be carried on your person.

Diaper bag accepted free of charge when travelling with baby.

Please note that in addition to our carry-on baggage allowance, the following items are permitted onboard: camera, laptop computer, and purses.

Passengers may only carry such items as syringes, Epi-Pen and hypodermic needles if for personal medical use during the flight, with the needle's guard in place, and when accompanied by labelled medication and/or a Doctor's certificate.

CHECKED BAGGAGE

Free

ECONOMY CLASS

  • Canada to and from South and the United States: 20 kg (44 lb.)
  • Canada to and from Belgium, France, Germany, Spain, Austria, Switzerland and the Netherlands: 23 kg (50 lb.)
  • Canada to and from the UK (INCLUDING Dublin and Shannon in the Republic of Ireland): 20 kg (44 lb.)
  • Certain cruise passengers: 25 kg (55 lb.) if noted on ticket and for passengers who have booked air/cruise through our Tour Operator only)
  • Canada to and from Greece: 30 kg (66 lb.)
  • Canada to and from Italy: 30 kg (66 lb.)
  • Canada to and from Grenada: 41 kg (90 lb.) – maximum 2 pieces
  • Canada to and from Haiti and Portugal: 50 kg (110 lb.)

CLUB CLASS

  • All destinations: 40 kg (88 lb.) EXCEPT:
  • Canada to and from Haiti and Portugal: 50 kg (110 lb.)

Unless noted, any number of pieces are accepted as long as the overall weight does not exceed the weight shown in the left column according to the point of departure and destination. The overall measurement of each checked-in piece (length+width+height) must be less than 158 cm and weigh less than 32 kg (This is for safe working conditions for all baggage agents).

Extra kilograms will be charged as excess baggage.

Fragile or perishable articles, including medication or medical devices, money, jewellery, silverware, electronics, laptop computers, personal audio/video devices, negotiable documents, securities, samples of business documents or other valuables (other than articles of clothing) shall not be accepted as checked baggage. Any such items declared or found in checked baggage shall be subject to removal prior to the baggage in question being accepted for carriage by the Carrier.
The Carrier shall not be liable for damage to fragile, valuable or perishable items where such damage is the result of the inherent defect, quality or vice of the item in question. Unsuitably or inadequately packed items will be accepted at the Carrier’s discretion and, where accepted, compensation may be denied as a result of the afore-mentioned factors. The Carrier assumes no liability for the delay in delivery of any perishable items accepted as checked baggage unless it has failed to take all reasonable measures to avoid such delay.

EXCESS BAGGAGE

£11; €12 per extra kilogram each way for all European destinations

max. 32 kg per item

Payable at Air Transat check-in counter.

If any individual baggage weighs more than 32 kg contact our Cargo department for details at least 72 hours prior to departure.

See Liability limitations below.

PETS AND SERVICE ANIMALS

See details on pets and service animals.

DONATIONS

Air Transat is pleased to support specific charitable organizations active in countries that we serve. As a result, Air Transat will carry free of charge up to 50 kilos of humanitarian donations sent to the following charity organizations:

All donations must be shipped directly to the above organizations, using our local cargo facility.

Donations must be brought a minimum of 48 hours before departure to the local Air Transat Cargo area. Cargo facilities are not located in the airport terminal; please call ahead of time for the location and drop-off information.

Air Transat CARGO

Freight Marketing Services
Unit 7, 80 High Street
Egham, Surrey
TW20 9HE

Tel: 011-44-1784-431-831/431-123
Fax : 011-44-1784-477945

tscargo@clipper.co.uk


Email: ops@airtransatcargo.com

Please note that you will have to pay a CA$25 fee for the waybill. All boxes must be well-packed and identified by the sender. A list of contents should be added to the boxes.

Should you wish to carry other humanitarian donations to remit to recipients personally, you can do so as part of your normal baggage allowance. Should the items and baggage combined exceed the free baggage allowance per person, applicable excess baggage fees will be applied (see details above). In addition, passengers are responsible for any import procedures or applicable customs duties at the destination.

SPORTING EQUIPMENT

In addition to the free baggage allowance, you are allowed to carry specific sporting equipment free of charge as shown on the list below. Please note that only one item listed in the grid will be transported free of charge to a maximum of 20 kg (44 lb.) per passenger, and personal baggage and/or other sporting equipment cannot be substituted for the free sporting equipment allowance. Should the sport item combined with the personal baggage exceed the free allowance per person, applicable excess baggage fees will apply.

All sporting equipment is accepted with a signed Limited Release form, releasing Air Transat from any claim in regards to damage. It is important that passengers make sure items are covered by their personal insurance. Consult your travel or insurance agent.
Bicycle / Tandem

£20; € 23 (local currency equivalent) per flight segment

Any regular size

Any regular weight

In preparation for travel, the handlebars must be turned sideways, the tires deflated and you must remove the pedals.

Put in a solid bag or box.

You may obtain oversized plastic bags at any Air Transat counter , included in the £20; € 23 fee (local currency equivalent).

For groups of 10 passengers or more who are travelling with bicycles, please contact us in advance as alternate arrangements may be required. (Additional fees may apply).
Email: request@airtransat.com

Camping equipment

Free

max. 20 kg

Consists of:

  • 1 tent
  • 2 sleeping bags
  • camping accessories

Must be packed in compliance with Transport Canada requirements. Will be accepted on Air Transat flights as checked baggage only. Only new stoves and canisters that have never contained a flammable liquid will be accepted onboard. No fuel sources (gas, fluid) accepted.

See details on other camping equipment in our dangerous goods section.

Canoe or Kayak

Not accepted at check-in counters. Have to be shipped via cargo only. Transportation charges apply.

Contact our Cargo department for details.

Fishing Equipment

£11; €12 per extra kilogram each way for all European destinations

Any regular size

Any regular weight

Consists of: 1 tackle box, reels and rods.

** Accepted as checked baggage only. Please ensure equipment is properly packaged/secured for transport to prevent loss or damage.
Golf Equipment

Free

Any regular size

Up to 20 kg (44 lb.) max.

Consists of:

  • 1 golf bag
  • 14 clubs
  • 12 golf balls
  • 1 pair of shoes

Make sure to secure golf clubs and top cover so contents won't be lost.

Hunting equipment

£11; €12 per extra kilogram each way for all European destinations

max. 32 kg per item

See details on hunting equipment in our dangerous goods section.

Should the hunting equipment and baggage combined exceed the free allowance per person, the applicable excess baggage fees will apply.

Kiteboard

Free

Any regular size

max. 10kg (22lb)

Includes kiteboard and power kite.

Will be accepted on Air Transat flights as checked baggage only.

Motorized equipment (other than battery-powered wheelchairs)

Not accepted at check in counters. All motors have to be shipped via cargo.

Contact our Cargo department for details.

Scuba Diving and snorkelling equipment

Free

Any regular size

Any regular weight up to 20 kg (44 lb.) max.

Air Transat will accept up to 20 kg of scuba diving equipment free of charge, which includes the tank, air regulator, mask and fins.

Only one tank per passenger is accepted. Air tank must be completely emptied and pressure gauge protected.

Ski equipment (snow or water) or Snowboard

Free

Any regular size

Any regular weight up to 20 kg (44 lb.) max.

Consists of:

  • 1 pair of skis
  • 1 pair of boots
  • 1 pair of poles

or

  • 1 snowboard
  • 1 pair of snow boots

Cover pole tips.

Place your skis and poles or board in a pouch and boots in another bag.

Surf board or Wake board

£11; €12 per extra kilogram each way for all European destinations

Not longer than 3,65 m

max. 32 kg per item

Passengers should arrive early at the airport since space in the cargo hold is limited.

Should the surfboard or the wakeboard and baggage combined exceed the free allowance per person, the applicable excess baggage fees will apply.

If any individual baggage weighs more than 32 kg contact our Cargo department at least 72 hours prior to departure.

Windsurfing board

£65; €75 per flight segment

Not longer than 3,65 m

Max. 32 kg per item

Passengers should arrive early at the airport since space in the cargo hold is limited.

If any individual baggage weighs more than 32 kg contact our Cargo department at least 72 hours prior to departure.

Detach mast & sail and pack them together, but separately from board.

All other sporting equipment (including roller blades and hockey bags)

£11; €12 per extra kilogram each way for all European destinations

Max. 4.57 m long

Max. 32 kg per item

Paid at Air Transat counter as excess baggage.
Please note that it is not possible to substitute any other equipment for an article listed in the exceptions. Should the item and baggage combined exceed the free allowance per person, the applicable excess baggage fees will apply.

If weight for any item exceeds than 32 kg see our Cargo department.

See our dangerous goods section for web site references.

MEDICAL EQUIPMENT
CPAP machine (for sleep apnea)

Free

23 x 40 x 51 cm (9 x 16 x 20 in)

A CPAP (Continuous Positive Airway Pressure) machine will be accepted as a carry-on if it fits the standard carry-on size of 23 x 40 x 51 cm (9 x 16 x 20 in). Due to the excess weight of these machines, we ask that you limit your other carry-on to the bare minimum that is required for your personal needs during flight.

Note: The distilled water used by this device is exempted from the liquid restrictions of carry-on baggage. We recommend that passengers carry supporting documentation from their doctor to facilitate pre-board screening.

Medical equipment other than Wheelchairs

Such as scooter (motor-powered, etc.)

Exceptions may be made for medical equipment required during flight. If it exceeds the carry-on allowance, please advise Travel Agent at time of booking.

See details in our passengers with special needs section.

Oxygen

For most Air Transat flights (except to and from the United States), you can bring your own oxygen travel kit for occasional or constant use during the flight.

It is important to note that these cylinders have to fit our standard carry-on size, as passengers must be able to store them under the seat in front of them. We will carry the oxygen travel kits free of charge (dimensions not to exceed 23 x 40 x 51 cm). You are required to provide a medical certificate.

To bring your own oxygen, we need to receive a special request through your travel agent at least 7 business days prior to departure. Failure to do so may prevent you from departing on your scheduled flight.

Personal Oxygen concentrators may be used on board, provided they are certified to meet government emission levels. Spare lithium or lithium ion batteries may only be carried as carry on baggage under controlled conditions and sizes, and the quantity cannot exceed the amount needed for the flight duration. Also note that these devices must be self-powered, as there are no power sources available on board our aircraft.

For flights to and from the United States, Air Transat will provide Oxygen for passengers at a nominal cost of CA$100 per kit and per flight segment. Requests for oxygen must be received at least 7 business days prior to departure. Failure to do so may prevent you from departing on your scheduled flight.

Please note that personal oxygen concentrators can be used on our flights to/from the U.S, however personal oxygen cylinders are not permitted.

For more information on oxygen transportation, please refer to our medical attention section: http://www.airtransat.ca/en/4_2_5.asp

Liquid oxygen is not permitted on board Air Transat flights.

Walkers

Free when transported for personal use

Please note that walkers are not permitted into the cabin because there are no closet facilities on board our aircraft.

Wheelchair (man-powered)

Free when transported for personal use

Any regular size

Any regular weight

Must be securely closed/folded and put in a bag provided at all Air Transat Canadian counters.

Wheelchair (motor-powered)

See details in our passengers with special needs section.

CHILD EQUIPMENT

Infants travelling on the parent/guardian’s lap do not have a baggage allowance, however, baby equipment such as a playpen, car seat and stroller are accepted free of charge.

Car seat – child or infant

Free

Any regular size

Any regular weight

Infants / Children sitting in a purchased seat can use a car seat or C.A.R.E.S* device on board (except boosters)

Children under 18 kg will be safer and more comfortable when secured in an approved, hard-sided car or C.A.R.E.S* device.

Booster seats or vest-type restraint systems do not provide sufficient protection on airplanes for small children. Thus, they are not approved for airline use!

Canadian-made: The seat must be manufactured after Jan. 1, 1981 and must display inspection label.

CMVSS 213 or 213.1 Canada

U.S.A.-made: The seat must be manufactured after Feb. 26, 1985 and must display these labels.

This child restrain system conforms to all applicable Federal motor Vehicle Safety Standards.

and

This Restraint is certified for use in motor vehicles and aircraft.

*C.A.R.E.S (child aviation restraint system): The AmSafe C.A.R.E.S device can be used by children between the ages of 1 and 4, weighing between 10-20 kg (22-44 lb) and whose height is 100 cm (40 inches) or less.

Car seats manufactured in any other country are not approved for use on board.

Inform your travel agent at time of reservation.

It is important to verify the car seat width as the maximum seat width on an aircraft is 40 cm / 15 ½ in. for Economy class or 47 cm / 18.5 in. for Club class

Playpen as checked baggage

Free when travelling with an infant or young child

Any regular size

Any regular weight

Must be securely folded and closed.

Placed in transport pouch or in a solid bag.

Not accepted as carry-on baggage.

Stroller as checked baggage

Free when travelling with an infant or young child

Any regular size

Any regular weight

Must be securely folded and closed.

Not accepted as carry-on baggage.

Can be used up to the door of the aircraft on departure. Upon arrival, strollers will be delivered to the baggage arrivals area.

MUSICAL INSTRUMENTS
Musical instrument as carry-on

Free

23 x 40 x 51 cm

10 kg (22 lb.)

Allowed in overhead bin.

It is important to note that a musical instrument in cabin replaces the carry-on baggage allowed.

Passengers may not take both carry-on baggage and instrument on board aircraft.

Instruments exceeding this size or weight must be checked.

Musical instrument as checked baggage

£11; €12 per extra kilogram each way for all European destinations

max. 32 kg per item

Must be packed in rigid case.

Should the musical instrument and baggage combined exceed the free allowance per person, the applicable excess baggage fees will apply.

See Liability limitations below.

If any individual baggage weighs more than 32 kg contact our Cargo department at least 72 hours prior to departure.

We suggest taking additional insurance (consult your insurance company or travel agent).

Musical instrument placed on a purchased seat

Not available on Air Transat flights.

FOOD PRODUCTS

Check with the Agriculture department of the country that you are visiting for specific guidelines on what may be imported or exported, as many countries have restrictions.

Please note that it is prohibited to bring meat, dairy and many other food products into the European Union from countries outside Europe. For more details on the regulations regarding meat, dairy and other food products in the European Union and the United Kingdom, see the food products section.

WEDDING DRESS

Free

not to exceed 135 cm x 60 cm (53 x 23.5 in)

Exceptionally, a wedding dress in a non-rigid garment bag, with measurements not to exceed 135 cm x 60 cm (53 x 23.5 in), may be carried on board, and can be laid out or gently rolled up in the overhead bin. There are no closet facilities on board our aircraft.

The dress may be carried in addition to a regular sized carry-on bag.

OTHERS
Laptop computer as carry-on

Free

23 x 40 x 51 cm

Any regular weight

As carry-on baggage.

The laptop may be carried in addition to a regular sized carry-on bag.

See Liability limitations below.

Urn

Free

23 x 40 x 51 cm

The urn has to be able to pass the x-ray at the security point (if it can be x-rayed and if security can see the contents, it will be allowed in cabin.

Ashes in marble, plastic or wooden urns are accepted in carry on baggage. The urn must be hermetically sealed by the funeral home.

Steel box or heavy metal urns must be checked.

Passengers will need to show the cremation and the death certificates at check in and the security screening checkpoints.

Have your travel agent send us your file information and we will arrange for the urn to be accepted without cost.

Prices and fees are subject to change without prior notice.

Liability limitations

As Air Transat is not signatory of the IATA Interline Agreement, we are unable to accept baggage transferred from another airline, nor can we transfer it to another airline. To ensure your baggage travels with you, please present all of your checked baggage to us at your airport of departure, when you check in. Air Transat cannot be responsible for baggage that is not checked in at that time. We thank you for your understanding.

Fragile or perishable articles, including medication or medical devices, money, jewellery, silverware, electronics, laptop computers, personal audio/video devices, negotiable documents, securities, samples of business documents or other valuables (other than articles of clothing) shall not be accepted as checked baggage. Any such items declared or found in checked baggage shall be subject to removal prior to the baggage in question being accepted for carriage by the Carrier.
The Carrier shall not be liable for damage to fragile, valuable or perishable items where such damage is the result of the inherent defect, quality or vice of the item in question. Unsuitably or inadequately packed items will be accepted at the Carrier’s discretion and, where accepted, compensation may be denied as a result of the afore-mentioned factors. The Carrier assumes no liability for the delay in delivery of any perishable items accepted as checked baggage unless it has failed to take all reasonable measures to avoid such delay.

In addition to the free baggage allowance, you are allowed to carry specific sporting equipment free of charge as shown on the list in the Baggage grid. Please note that only one item listed in the grid will be transported free of charge to a maximum of 20 kg (44 lb.) per passenger, and personal baggage and/or other sporting equipment cannot be substituted for the free sporting equipment allowance. Should the sport item combined with the personal baggage exceed the free allowance per person, applicable excess baggage fees will be assessed.

All sporting equipment is accepted only with a signed Limited Release Form, releasing Air Transat from any claim in regards to damage. For this reason it is highly recommended that you purchase travel insurance prior to your trip, to cover all such goods. Consult your travel or insurance agent. See what you can bring for size and weight limitations.

Should you be travelling with a bag that is already damaged, one that is showing signs of age and wear, and/or packed beyond capacity, you will be asked to sign a Limited Release Form to limit the airline's liability in this respect, before this item is accepted at check-in. We thank you for your understanding.

Air Transat will do everything possible to carry your checked luggage on the same flight as you. However, should your checked baggage be carried on a subsequent flight (for safety, security or operational reasons), rest assured that it will be delivered to you free of charge, as rapidly as possible, unless applicable laws require you to be present for Customs clearance (or it was accepted as limited release at departure).

Do not hesitate to contact us for baggage mishandlings and claims:

Air Transat
Central Baggage Department
5959 Côte-Vertu Blvd.
Montreal, Quebec
H4S 2E6
Canada

The support agents at the Air Transat Central Baggage Department are available to help you clarify any situation concerning your baggage upon your return. To better serve our clientele, the Central Baggage Department is now open seven days a week. Please do not hesitate to contact us:

By telephone:
Monday to Friday from 9:30 a.m. to 5:30 p.m. (EST) 001-514-906-0330 ext. 4370 or 1-800-388-5836 (throughout North America).

Evenings and weekends (EST) 001-514-906-0330 ext. 4973 or 4374 or 1-800-388-5836 (throughout North America).

By fax:
001-514-906-5156

By email and via the online service:

cbagages@airtransat.com: for general information from Monday to Friday

baggagetracing@airtransat.com: for information on missing baggage (7 days a week)

You can also monitor the status of your missing or delayed baggage online, 24 hours a day with the WorldTracer Baggage tracing system.