Skyservice airlines

Skyservice Airlines operates flights under code sharing with Air Transat:

These flight numbers are in the TS800 to TS899 series. In this document, please consult the specific restrictions that apply to Skyservice Airlines.

Also, please consult the Skyservice Airlines Web site at www.skyservice.com

PHONES NUMBERS AT SKYSERVICE FOR FLIGHT CONFIRMATION

Departing from Phone numbers
Canada Toll free: 1-800-701-9448
Toronto: (416) 679-1273
Belfast (Northern Ireland) (028) 9448 4650
Edinburgh (Scotland) +44 (0) 131 344 3953

CHECK-IN

Check-in counter opening times

All passengers are asked to check in at least 3 hours prior to the scheduled time of departure of their flight, with the exception of those passengers who have selected their seats in advance. They can arrive at the check-in counter 2 to 2 1/2 hours prior to departure. Check-in counters are open 3 hours prior to scheduled departure for flights to and from Florida, and 4 hours prior to scheduled departure for flights to and from Edinburgh and Belfast.

Check-in counter closing times

Different terminals in Fort Lauderdale

Please note that Skyservice Airlines is located in Terminal 3 and Air Transat is located in Terminal 4.

BAGGAGE—WHAT YOU CAN BRING

Type of Baggage
Applicable charges Size Weight Other info
Carry-on
Free of charge

ECONOMY CLASS
23 x 40 x 51 cm
(9 x 16 x 20 in.)

ECONOMY CLASS
5 kg (11 lb.)

Baggage exceeding this weight or size must be checked

Excess baggage charges apply for all additional kilos. Carry-on baggage cannot exceed 5 kilos.

Checked Baggage
Free

ECONOMY CLASS

  • 20 kg (44 lb.)

Maximum weight for one piece of baggage is 32 kg (70 lb.)

Maximum dimensions (length + width + height) are 158 cm (62 in) of each checked piece.

There is a limit of two checked baggage per passenger.

The limit applies to the total weight of your baggage, which cannot exceed the baggage allowance weight indicated

Extra kilograms will be charged as excess baggage and must be paid at the excess kilo rate

Excess Kilo

CAD$10

US$10

€7

£5

Extra kilograms must be paid at the excess kilo rate at the Skyservice Airlines check-in counter
Pets and Service Animals

Pets
Not accepted

Service Animals-Florida
Accepted on Florida flights, unless proper permits are obtained for entry into the countries of transit or final destination and such permits are presented prior to commencement of travel

Service Animals–Belfast & Edinburgh
Subject to U.K regulations

Bicycle
Free of charge Regular size Regular weight

Included in baggage allowance

Tires must be deflated and handle bars turned sideways

Must be in solid plastic bag or box.

Fishing equipment
Free of charge

Included in baggage allowance

Excess baggage charges will apply if the weight exceeds the baggage allowance limit.

Golf Equipment
Free of charge A cover is required to keep the contents intact.

Consists of:

  • 14 clubs
  • 12 golf balls
  • 1 pair of shoes
Wheelchair (man-powered or motor-powered)
Free of charge Any regular size Any regular weight

Wet cell batteries are not allowed.

Also includes other mobility aids, i.e. walkers.

Oxygen
CAD$50 per unit

It is not permitted to bring your own oxygen on board

A request must be made to Skyservice Airlines 72 hours in advance

Medical note is required

Surfboard or Windsurf board

CAD$100

per roundtrip

Maximum length is 366 cm (12 feet)

Charges must be paid at the check-in counter of Skyservice.

Passengers must arrive at the check-in counter when it opens because space in the cargo hold is limited

Wedding Dresses
Free of charge Must fit in overhead bin. There are no closets on Skyservice aircraft.

Included in baggage allowance; if this item and baggage combined exceed the free per person baggage allowance, excess baggage charges will apply

A request must be made to Skyservice Airlines at least 48 hours prior to the departure date

UNACCOMPANIED MINORS (5 to 12 years of age inclusive)

Skyservice Airlines accepts unaccompanied minors from 5 to 12 years of age inclusive. There is no charge.

YOUTH PASSENGERS (13 to 17 years of age inclusive)

Passengers between 13 and 17 years of age can travel alone. These passengers are responsible for proper travel identification to gain entry to the aircraft.

TRAVELLING WITH AN INFANT

Skyservice Airlines does not provide skycots for infants.

ADVANCE SEAT SELECTION

Regular seat One way Roundtrip
Florida or the United Kingdom or Northern Ireland, to or from Canada CAD$15 CAD$30
Emergency exit seats One way Roundtrip
Florida or the United Kingdom or Northern Ireland, to or from Canada

It is not possible to reserve seats in advance

Make your Advance Seat Selection when you purchase your tickets, up to 48 hours prior to your departure.

All seats with extra leg room are considered emergency exit rows. Therefore, passengers with special needs/medical problems cannot obtain them.

SPECIAL MEALS

There are no special meals available on Florida flights.

Special meals are available on flights between Canada and Edinburgh or Belfast.

EXPECTANT MOTHERS

Certain air travel restrictions apply to women in the later stages of pregnancy. You should also pay particular attention to your return date in order to respect the restrictions that apply to flying during pregnancy:

Please note that the terms and conditions of transportation are subject to change without prior notice.

Should you have any complaints, claims, or questions, please contact Skyservice Airlines directly.